Q: What is a Virtual Astant?

A Virtual astant a remote office assistant. Such astant can provide the same administrative, clerical, and support services to your business that a secretary might do in person. From booking appointments to handling travel arrangements and even handling project management, it can be done remotely under our management, a Virtual astant can help.

Virtual astant help businesses reduce administrative overhead by serving as flexible, reliable, and resourceful sources of talent.

 

Q: Why hire Virtual Astant?

Before hiring virtual astant is to identify your needs. Do you need help with simple administrative tasks such as scheduling meetings and answering phone calls? Or do you also require industry-specific experience such as knowledge of government standards for document control? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.

 

Q: How does Astant desk reduce HR costs?

Astant desk exists to reduce HR costs for employers. Virtual astant hired through us generally cost 4 times less than a typical in-house employee. For example; if your average employee cost is $4000/month, a Virtual astant hired under Astant desk should cost you approximately $1000/month.

 

Q: What’s the difference between local vs Virtual astant?

Virtual astant work and perform tasks just like regular employees with one exception – they work in a remote office. Employers have full access to the performance of their Virtual astant(s) they can communicate with their employee(s) whenever they desire (within set working hours).

 

Q: How do I work with my Virtual Astant?

A Virtual astant works remotely – they never have to step foot in your office! They can do anything you need, provided they have the information, instructions, and software available to them online. However, all your tasks will be done on time and how you like them.

 

Q: Do I have to provide training to my Astant?

Our Virtual Astant are trained, very experienced and smart. There is no training required on your part. But since we love to do things YOUR way, it is a great idea to explain to your VA how you would like tasks to be completed if necessary. This may be as simple as a document with instructions, or an in-depth phone conversation. All our Virtual Astant have vast experience in VA roles, and are super-fast learners.

 

Q: What does Astant desk do?

Astant desk finds and recruits professionals from various industries based on their qualification, skill set and previous job experience. After potential employees are brought on board, we connect them with the right employers, across the globe, through remote, dedicated workstations.

 

Q: Are you freelance company? Do Virtual astant work from home?

When you hire a dedicated employee from us who work exclusive for you in our professional and well-equipped supervised office. No, we are not Freelance Company.

 

Q: Where are the Virtual Astant located?

Our Virtual astant are English speaking client support associate from overseas. Our amazing Virtual Astant are located overseas. Our Virtual astant all have their own Canadian phone lines and can be reached anytime during North American business hours.

 

Q: Do they only work for one employer?

Yes, Virtual astant under Astant desk are dedicated to only one employer, Astant desk does not allow full time hired Virtual astant to work for any other company once they are dedicated to you.

 

Q: How are the hours tracked?

All tasks which are completed for you are time tracked, you will get regular reports on the total amount of hours used. You can rest assured that you will only be charged for work performed and not a second more.

 

Q: Who provides all the hardware and software for the Virtual astant?

Astant desk provides all the basic hardware and software necessary for a Virtual astant to perform their duties efficiently. However, if a tool is not available with Astant desk, the employer will be responsible for providing those tools. Astant desk will help employers throughout this process.

 

Q: What basic equipment and facilities will Astant desk provide to Virtual astant(s)?

• Congenial Work Environment
• Dedicated Workstation
• Highs-speed Internet
• High Performance Personal Computer
• 24 x 7 Power supply

 

Q: Do Virtual astant have a direct phone line?

Virtual astant are provided with a basic phone number but the employer is expected to provide telemarketing or other necessary phone related software for their Virtual astant.

 

Q: How does an employer contact their Virtual astant(s)?

Employers can contact their Virtual astant by phone, email or live chat. It’s completely up to the employers to choose their preferred platform for communications. Virtual astant will be monitored and supervised to make sure there is no malpractice of any sort.

 

Q: What type of support does the Virtual astant receive from Astant desk?

Astant desk strives to foster a positive work environment for Virtual astant while keeping them motivated and focused on their job. We also assist them in any type of office running supplies and basic office accommodations.

 

Q: What after signed up! What’s next?

Please allow up to 24 hours for your account to be set up and to be assigned a dedicated VA. Once this process is completed, we will email or call you. While your account is being set up, it is a great idea to prepare a list of tasks you would like to outsource to your assistant, as well as write down all instructions and requirements you would like your Virtual astant to follow.